MemoryFrame©

For all orders exceeding a value of 100USD shipping is offered for free.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unused items. You, as a Customer, are obliged to inform us via email before you return the item.

Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.

Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unused items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:

– Received the wrong item.
– Item arrived damaged (ie. packaging).
– Item does not work.
– The shipper does not allow the goods to be inspected before payment.

The returned product(s) must be in the original packaging, safely wrapped, undamaged and unused. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.